Frequently Asked Questions

An offline (or line-interactive) UPS passes mains power straight to the load and switches to the battery when the supply fails, so there is a short transfer time. An online UPS converts incoming power to DC and back to AC continuously, so the load always runs on clean, regulated power with zero transfer time. Servers, medical equipment and any sensitive load should use an online UPS.

Add up the wattage of everything you want backed up, allow around 20-25% headroom for future additions, and decide how many minutes of backup you need. We do this as a free load study at your site and give you a written recommendation.

SMF batteries typically last 3-5 years and tubular batteries longer, depending on temperature, how often the mains fails and how deeply the batteries are discharged. We test battery health at every AMC visit and flag cells before they cause a failure.

Yes. We service most makes of UPS, inverters and stabilizers, and can take over an existing installation under an AMC after an initial inspection.

It depends on the load. An online UPS already regulates the output for whatever is connected to it. A servo stabilizer is used where the whole machine or panel needs stable voltage - for example CNC machines, imaging equipment or lifts that are not on the UPS.

We are based at Kalamassery, Kochi and cover Ernakulam and the rest of Kerala for supply, installation and service.

AMC customers get priority response. For sites within Ernakulam we usually attend the same day; elsewhere in Kerala it depends on distance and the time the call is logged.

Yes. We supply racks, rack PDUs, cable management, cooling and environment monitoring as one package and commission the whole setup.